Privacy Policy

Last Updated: October 2025
GSWC Audio & Video Technology (“GSWC,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, submit a contact or booking form, or communicate with us through Zoom or Zoom Phone services.

1. Information We Collect
We may collect the following types of information:

A. Information You Provide Directly

Name, phone number, and email address (via contact or booking forms)
Service details or requests submitted through forms or messages
Payment or billing details (if applicable)
Any information you voluntarily provide during Zoom meetings, phone calls, or SMS messages

B. Information Collected Automatically

IP address, browser type, and device information
Website usage data through analytics tools (such as Google Analytics)
Log data from website visits and communications

C. Information Collected Through Zoom
If you schedule or attend meetings or receive text messages through Zoom or Zoom Phone:

Zoom may collect information about your device, location, and usage
GSWC uses Zoom’s services for video calls, scheduling, and SMS communications.
You can review Zoom’s privacy practices at https://explore.zoom.us/en/privacy/

2. How We Use Your Information

We use your information to:

Provide installation, repair, and support services
Respond to inquiries, service requests, or quotes
Communicate via SMS, phone, or email (including scheduling and reminders)
Improve website performance and user experience
Send service-related updates or promotions (with your consent)
Maintain records and comply with applicable laws

3. SMS and Zoom Communications

By providing your phone number, you consent to receive SMS messages related to scheduling, service updates, and customer support.

Message and data rates may apply.
You may opt out at any time by replying “STOP.”
All messages are sent through Zoom Phone, a service provided by Zoom Video Communications, Inc.

4. Information Sharing

We do not sell or rent your personal information.
We may share limited information only with:

Service providers assisting with hosting, scheduling, or communications
Zoom or other integrated tools necessary for delivering services
Law enforcement or legal authorities if required by law

5. Data Retention

We retain personal data only as long as necessary to provide services, comply with legal obligations, and maintain business records. You may request deletion of your data at any time (see Section 8).

6. Cookies and Tracking

Our website may use cookies to enhance browsing experience and analyze traffic. You can disable cookies through your browser settings, but some features may not function properly.

7. Data Security

We use industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

8. Your Rights (California Residents)

If you are a California resident, you have the right to:

Request access to or deletion of your personal data
Opt out of any promotional communications
Request information on how your data is used

To make a request, contact us at gswirenconnect@gmail.com or by mail at the address listed below.

9. Third-Party Links

Our website or communications may include links to third-party sites. We are not responsible for their privacy practices. Please review their policies separately.

10. Updates to This Policy

We may update this Privacy Policy periodically. The latest version will always be available at https://gswandc.com/privacy.php

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact:

GSWC Audio & Video Technology
Attn: Privacy Compliance
Ventura County, California
📞 (805) 890-1512
📧 gswirenconnect@gmail.com

GSWC Audio & Video Technology

"Connecting What Matters"

Your Trusted Installer, Making Home Entertainment, Security & Connectivity. Painless!

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Text (805) 890-1512

gswirenconnect@gmail.com

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